Refund policy

At Beadelle, every piece is made with care — and your satisfaction matters to us.

All Sales Are Final

Because all our products are handmade and made to order, we generally do not accept returns or exchanges. Please read product descriptions carefully before placing your order.

We Do Accept Returns If:

Your item arrived damaged or broken
You received the wrong item

In these cases, please contact us within 48 hours of receiving your order with:

Your order details
A clear photo of the issue

We'll make it right — either with a replacement or store credit.

Custom Orders

Custom and personalised orders are non-refundable under any circumstances, as they are made specifically for you.

We Do Not Cover:

Change of mind
Colour slight variations (colours may vary slightly due to screen settings)
Damage caused after delivery

Contact Us

Have a concern? Reach out to us before leaving a review — we genuinely want to resolve it.

📩 [beadelleco@gmail.com]